Windows 7 boots into a temporary profile. User can’t find their files and shortcuts.
Corrupted registry hive.
Here is a quick fix:
regeditHKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList.bak extension (that’s the original).bak - that’s the temp profile. Rename it to .new.bak from the original profileIf this works, run chkdsk next to check for disk issues.