Windows 7 boots into a temporary profile. User can’t find their files and shortcuts.
Corrupted registry hive.
Here is a quick fix:
regedit
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
.bak
extension (that’s the original).bak
- that’s the temp profile. Rename it to .new
.bak
from the original profileIf this works, run chkdsk
next to check for disk issues.